Frequently Asked Questions

General FAQ

Q: What kind of events does your catering company provide services for?

A: Carmen's Kitchen provides catering services for a wide range of events, including weddings, corporate events, social gatherings, and more. We have experience catering events of all sizes and styles, and we work closely with our clients to create a custom menu that perfectly suits their event.

Q: What types of cuisine do you offer?

A: We offer a range of cuisines, including local and international flavors. Our experienced chefs are skilled in a variety of cooking techniques and can create custom menus tailored to your specific preferences and dietary needs. Our menu includes options for vegetarian, vegan, and gluten-free diets, as well as classic dishes such as chicken, beef, seafood, and pasta.

Q: What's included in your catering service?

A: Our catering service includes food preparation, delivery, setup, and cleanup. We also provide servers and bartenders upon request. We strive to provide a seamless and stress-free catering experience for our clients.

Q: Can you accommodate special dietary requirements?

A: Absolutely. We understand that many people have special dietary requirements or restrictions, and we are happy to accommodate these needs. We offer a variety of vegetarian, vegan, gluten-free, and other dietary options.

Q: How do you handle dietary restrictions and allergies?

A: We take dietary restrictions and allergies very seriously and strive to accommodate all of our clients' needs. We'll work with you to customize a menu that meets your dietary needs and ensure that your food is prepared separately and clearly labeled.

Q: Do you offer tastings?

A: Yes, we offer tastings for our clients to sample our dishes and provide feedback. Tastings are an excellent way to ensure that the menu is perfectly suited to your preferences and vision for your event.

Q: Do you provide rentals, such as tables and chairs?

A: We can coordinate rentals for tables, chairs, linens, and other equipment through our network of trusted vendors. Additional fees may apply.

Q: Can you provide bartending services?

A: Yes, we offer full bar service for events, including a variety of alcoholic and non-alcoholic beverages. Our professional bartenders are experienced in crafting delicious cocktails and providing exceptional service.

Q: What is your cancellation policy?

A: We understand that unforeseen circumstances may arise that require you to cancel or reschedule your event. We have a flexible cancellation policy that takes into account the specific circumstances of your event. Please contact us for more information.

Q: Do you offer event planning services?

A: Yes, we offer event planning services to help you create a seamless and stress-free event. Our experienced event coordinators can help with everything from venue selection to décor to menu planning.

Q: How far in advance should I book your catering services?

A: We recommend booking our catering services as far in advance as possible to ensure availability. However, we can often accommodate last-minute bookings depending on our availability. Please contact us for more information.

Corporate Catering FAQ

Q: What is corporate catering?

A: Corporate catering refers to the provision of food and beverage services for corporate events, meetings, conferences, and other business-related occasions.

Q: What kind of events can corporate catering be used for?

A: Corporate catering can be used for a wide range of events, including business meetings, conferences, training sessions, employee appreciation events, holiday parties, and more.

Q: What types of food are typically offered by corporate caterers?

A: Corporate caterers can offer a wide variety of food options, including breakfast, lunch, dinner, appetizers, desserts, and beverages. Some common food options include sandwiches, salads, wraps, pasta dishes, sushi, fruit and cheese platters, and more.

Q: Do corporate caterers offer vegetarian or vegan options?

A: Yes, many corporate caterers offer vegetarian and vegan options to accommodate a wide range of dietary restrictions and preferences.

Q: Can corporate caterers provide customized menus?

A: Yes, many corporate caterers offer customized menus to meet the specific needs and preferences of their clients.

Q: What is the typical cost of corporate catering?

A: The cost of corporate catering can vary depending on a number of factors, including the number of guests, the type of food and beverages offered, the level of service required, and more. It is important to discuss pricing with the caterer in advance to ensure that it fits within your budget.

Q: How far in advance should I book a corporate caterer?

A: It is recommended to book a corporate caterer at least 2-3 weeks in advance to ensure availability and to allow time for menu planning and coordination.

Q: What should I consider when choosing a corporate caterer?

A: When choosing a corporate caterer, consider factors such as their experience, reputation, menu options, pricing, level of service, and flexibility to accommodate your specific needs and preferences.

Q: Can corporate caterers provide additional services such as waitstaff or equipment rental?

A: Yes, many corporate caterers offer additional services such as waitstaff, bartenders, and equipment rental to enhance the overall catering experience.

Q: How can I ensure that my corporate catering event runs smoothly?

A: To ensure a smooth catering event, it is important to communicate clearly with the caterer about your expectations, provide accurate guest counts, and ensure that the catering venue is prepared to accommodate the caterer's needs.

Private Party Catering FAQ

Q: What is private party catering?

A: Private party catering refers to the provision of food and beverage services for private events, such as weddings, birthday parties, anniversaries, and other social gatherings.

Q: What kind of events can private party catering be used for?

A: Private party catering can be used for a wide range of events, including weddings, birthday parties, baby showers, graduation parties, engagement parties, and more.

Q: What types of food are typically offered by private party caterers?

A: Private party caterers can offer a wide variety of food options, including hors d'oeuvres, entrees, desserts, and beverages. Some common food options include seafood, steak, chicken, pasta dishes, vegetarian options, and more.

Q: Do private party caterers offer customized menus?

A: Yes, many private party caterers offer customized menus to meet the specific needs and preferences of their clients.

Q: Can private party caterers provide waitstaff and bartending services?

A: Yes, many private party caterers offer waitstaff and bartending services to enhance the overall catering experience.

Q: What is the typical cost of private party catering?

A: The cost of private party catering can vary depending on a number of factors, including the number of guests, the type of food and beverages offered, the level of service required, and more. It is important to discuss pricing with the caterer in advance to ensure that it fits within your budget.

Q: How far in advance should I book a private party caterer?

A: It is recommended to book a private party caterer at least 2-3 months in advance for weddings and other large events, and 2-3 weeks in advance for smaller gatherings, to ensure availability and to allow time for menu planning and coordination.

Q: What should I consider when choosing a private party caterer?

A: When choosing a private party caterer, consider factors such as their experience, reputation, menu options, pricing, level of service, and flexibility to accommodate your specific needs and preferences.

Q: Can private party caterers provide additional services such as event planning or equipment rental?

A: Yes, many private party caterers offer additional services such as event planning, decor, and equipment rental to enhance the overall event experience.

Q: How can I ensure that my private party catering event runs smoothly?

A: To ensure a smooth catering event, it is important to communicate clearly with the caterer about your expectations, provide accurate guest counts, and ensure that the catering venue is prepared to accommodate the caterer's needs.

Wedding Event Catering FAQ

Q: What is wedding event catering?

A: Wedding event catering refers to the provision of food and beverage services for weddings and related events, such as receptions, rehearsal dinners, and bridal showers.

Q: What kind of events can wedding event catering be used for?

A: Wedding event catering can be used for a wide range of events related to weddings, including receptions, rehearsal dinners, bridal showers, and more.

Q: What types of food are typically offered by wedding event caterers?

A: Wedding event caterers can offer a wide variety of food options, including hors d'oeuvres, entrees, desserts, and beverages. Some common food options include seafood, steak, chicken, pasta dishes, vegetarian options, and more.

Q: Do wedding event caterers offer customized menus?

A: Yes, many wedding event caterers offer customized menus to meet the specific needs and preferences of the wedding couple.

Q: Can wedding event caterers provide waitstaff and bartending services?

A: Yes, many wedding event caterers offer waitstaff and bartending services to enhance the overall catering experience.

Q: What is the typical cost of wedding event catering?

A: The cost of wedding event catering can vary depending on a number of factors, including the number of guests, the type of food and beverages offered, the level of service required, and more. It is important to discuss pricing with the caterer in advance to ensure that it fits within your wedding budget.

Q: How far in advance should I book a wedding event caterer?

A: It is recommended to book a wedding event caterer at least 6-12 months in advance to ensure availability and to allow time for menu planning and coordination.

Q: What should I consider when choosing a wedding event caterer?

A: When choosing a wedding event caterer, consider factors such as their experience, reputation, menu options, pricing, level of service, and flexibility to accommodate your specific wedding needs and preferences.

Q: Can wedding event caterers provide additional services such as event planning or equipment rental?

A: Yes, many wedding event caterers offer additional services such as event planning, decor, and equipment rental to enhance the overall wedding experience.

Q: How can I ensure that my wedding event catering runs smoothly?

A: To ensure a smooth catering event, it is important to communicate clearly with the caterer about your expectations, provide accurate guest counts, and ensure that the catering venue is prepared to accommodate the caterer's needs. Additionally, consider having a wedding coordinator to oversee all the vendors and ensure that the wedding runs smoothly.

Cafeteria Services FAQ

Q: What is a cafeteria service?

A: A cafeteria service is a type of food service that provides meals and snacks in a self-serve setting, where customers can choose from a variety of food and beverage options.

Q: What types of food can be found in a cafeteria service?

A: Our cafeteria services offer a range of food options, including hot and cold meals, sandwiches, salads, soups, desserts, and beverages. We are extremely capable and can provide custom food service solutions.

Q: Who can use a cafeteria service?

A: Cafeteria services are commonly found in workplaces, schools, and hospitals, and are generally available to employees, students, patients, and visitors. We can accomodate most requests, please contact us to find out how we can help provide your peers and visitors with amazing food service options.

Q: How does a cafeteria service work?

A: Customers have the option to place food orders on our customer specific web portal, self serve kiosks and email orders.

Q: What are the hours of operation for a cafeteria service?

A: The hours of operation for a cafeteria service can vary depending on the location and the type of institution. We offer flexible hours to fit your needs, as well as 24 hour services.

Q: How are prices determined for cafeteria services?

A: Prices for our cafeteria services are typically determined based on the cost of the ingredients and the preparation of the food, as well as other factors such as overhead costs and local market conditions.

Q: Can special dietary needs be accommodated by a cafeteria service?

A: We offer options for customers with special dietary needs, such as vegetarian, vegan, gluten-free, or low-fat options. We also provide nutritional information for their menu items.

Q: Can a cafeteria service provide catering services for special events?

A: We do offer catering services for special events, such as meetings or parties. Contact us for more information.

Q: How are food safety and hygiene maintained in a cafeteria service?

A: Carmen's Kitchen follows strict food safety and hygiene regulations to ensure the safety of the food and the customers. This includes regular cleaning and sanitation of the food preparation and serving areas, as well as proper food storage and handling procedures.

Q: How can feedback be provided to a cafeteria service?

A: We have online feedback forms where customers can provide feedback on the food and service.